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Privacy Policy


JTL Music, LLC knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting jtlmusic.com, you are accepting the practices described in this Privacy Policy.

What Personal Information About Customers Does JTL Music, LLC Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at jtlmusic.com. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your web browser accesses jtlmusic.com. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at jtlmusic.com if we cannot recognize you, we want you to be aware that these tools exist.
  • E-mail Communications: If you do not want to receive e-mail or other mail from us, please contact us.

What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of jtlmusic.com features, and we recommend that you leave them turned on.

Does JTL Music, LLC Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

  • Agents: We employ other companies and individuals to perform functions on our behalf. Examples include, delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Protection of JTL Music, LLC and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of JTL Music, LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to log off when finished using a shared computer.

Which Information Can I Access?

jtlmusic.com gives you access to a broad range of information about your account and your interactions with jtlmusic.com for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

  • As stated above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of jtlmusic.com features.
  • You can add or update certain information in your account.
  • If you do not want to receive e-mail or other mail from us, please contact us. (If you do not want to receive Terms of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of jtlmusic.com, and it is your responsibility to review them for changes).
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use some important features if you do not use cookies.
  • Products are available that offer anonymous browsing. In addition, the Federal Trade Commission provides useful information about online privacy on its own website.

Children

jtlmusic.com does not sell products for purchase by children. We sell childrens products for purchase by adults. If you are under 18, you may use jtlmusic.com only with the involvement of a parent or guardian.

Terms of Use, Notices, and Revisions

If you choose to visit jtlmusic.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the Commonwealth of Virginia. If you have any concern about privacy at jtlmusic.com, please contact us with a thorough description, and we will try to resolve it.

Our business changes, and our Privacy Notice and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide information when you search, buy, or contact us. For example, you provide information when you search for a product; place an order through jtlmusic.com; make a purchase; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; and employ other Personal Notification Services, such as Order Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of other people; content of e-mails to us; personal description; and financial information, including Social Security and driver license numbers.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information You Can Access

Examples of information you may be able to access at jtlmusic.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, address book); e-mail notification settings (including Order History and Product Notifications).

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